Brief introduction of the Service Network

Main functions of the Service Network:
--Provide our customers with information consulting, technical support, site service, complaint solve and further visit,etc.

Main measures of the Service Network:
--In accordance with structure of grouping management ,relevant function departments and local plants form the Network covering the entire costomers of YAPP in order to provide effective technology assiatance for customers.

--Through the Plants close to the main manufacturers, priorly work out the issues of customers, effectively reduce the service radius(less than 30km), resolve the product defects and usage problem as well as provide application consultant in site;　　
--Measurable service promise: react in 24 hours;
--Hotline: works 24 hours/day.

YAPP service covers:

--Provide overall solution upon customers' demands;
--Receive requests from customers, and provide suggestions or technical assistance;
--Receive and conduct complaints on YAPP’s products or services;
--Keep on improving its service according to the opinions and suggestions of our customers.

Please contact us if you need our quick service.
         Contact method:
         Customer Center Manager: Qian Chenguang
         Mobile: 13813178951
         Tel: +86 514 7846666
         Fax: +86 514 7846888
         E-mail:qianchenguang@YAPP.com