Implementing customer satisfaction project from the strategic highness of YAPP's development

Car makers' requirement for part suppliers in new era
--a.Capable of synchro development with car makers;
--b.High quality in accord with international level;
--c.Global competitive price;
--d.Service system conforms to the standard.

Work philosophy 　
-- Execute Customer Satisfaction Project, cultivate faithful customers.

Work policy
-- Constantly strive for perfection and keep on improving.

Service concept
-- YAPP's future relies on customers. Quality is YAPP's life, losing customers means losing markets.

Work measures
-- a.YAPP addopts grouping management mode, popularizes ERP/SAP system inside the group. YAPP carries out centralized development plan, IT, purchasing management, management system, R&D, finance control, customer service and logistics, by which reduce the cost of management and manufacturing.

--b.We set up customer service center, establish quick information feedback system, and give full play to the function of service representatives of respective plants.All these measures are to meet customers' requirement for standard service system.